What to put behind the code
A public contact email and a short subject; leave sensitive information out.
Print for the place it will live
Starting size: 2.5 × 2.5 cm. This is a starting point, not a scanning guarantee. Make the email address readable next to the close-range code.
Keep the print clear on forms and contact cards. Keep the four-module quiet zone intact and use dark modules on a light background. Read the print-size guide.
Where to place it
- Enquiry counter
- Printed help sheet
- Service appointment card
Mistakes to avoid
- Assuming an email is sent automatically
- Prefilling private customer data
- Using a mailbox nobody monitors
Before committing to a print run
Print a proof on the final material. Scan it with more than one phone, from the normal viewing position. Check the opened destination while signed out and confirm it leads to the intended page or action. A readable fallback address or contact detail helps visitors who cannot scan.